Refund policy

All products sold are not refundable but exchangeable as detailed below.

We have a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, you can contact us at admin@pebbleaesthetic.com. 

All Items sent back to us without first requesting for an exchange will not be accepted, we seek your understanding on this requirement.

You have to bear all cost associated with the transportation or the transfer of the products to our registered process.

Damages - Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-returnable Items - Items not in its original packaging, or items purchased more than 7 days ago.

Refund for Overseas Buyers - We sell and deliver to Singapore Address only (Within Singapore Island only). This Website does not accept any order with overseas billing and delivery address. For overseas buyer who somehow manage to place an order, refund shall be done after deducting the fees chargeable by Shopify.